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Why You Should Care About The New Facebook Reply Button

ShareRecently, Facebook announced a significant update—the release of the Reply Button. And while Facebook has had a tumultuous relationship with Wall Street, Zuckerberg and his team are attempting to build confidence within the financial industry. That’s why they’re going to great lengths to develop solutions, features, and products that help brand marketers to use the platform effectively. Facebook wants [...]

Facebook Hits 15 Million SMB Pages

ShareWhether you love or loathe Facebook, there’s no denying the site is a powerful marketing tool for small businesses. Need proof? Consider a recent milestone when Facebook hit 15 million SMB pages, a 2 million page increase since the end of 2012. Small business owners aren’t just tapping into Facebook’s page functionality—they’re also driving increases [...]

Facebook Bug May Have Caused Inaccurate Page Reach Reports

ShareIf you’ve noticed some strange activity affecting your Facebook page’s reach and impressions stats, according to Facebook, a bug may have been the culprit. Facebook Studio recently revealed that, after an audit on their reporting system, they discovered a bug that resulted in reporting inaccurate reach and impressions. Admittedly a bit of a skeptic, especially [...]

Report: What CEOs Think of Social Media

ShareWhen you talk about corporate social media strategy, the general consensus is that corporations typically tend to be behind the curve when it comes to social media adoption and digital marketing. And, in many cases, the responsibility for such lack of adoption tends to land squarely on the C-Suite. IBM’s recent 2012 Global CEO Study, [...]

LinkedIn Unveils New Personal Profiles

ShareThe changes keep coming out of LinkedIn headquarters. On the heels of an announcement about new company pages (not to mention a recent design overhaul of the homepage), LinkedIn has unveiled a new look for personal profiles. The streamlined design is touted as offering “a better way to connect and build relationships,” according to LinkedIn. [...]

Facebook Launches Promoted Posts for Users

ShareJust a few months after Facebook unveiled promoted posts for pages, the site has now launched promoted posts for individual users in the U.S., a feature that has already been introduced to 20 other countries. What’s it all about? Users can now pay $7 per post to give their posts more visibility in the Facebook [...]

LinkedIn Unveils New Followers Feature

ShareIn an effort to build the site’s content library, LinkedIn unveiled a new followers feature that lets users follow selected industry leaders who will post original content to LinkedIn. “We know millions of conversations take place on LinkedIn everyday,” writes LinkedIn’s Ryan Roslansky. “Today, we’re providing another way for you to get even more value [...]

AMC vs Oreo: Magic Happens When Brands Show Personality

ShareWe pay a lot of attention to what brands do in the social space—not only because it’s our job, but because it’s downright interesting, too. And when we saw the Twitter war erupt Tuesday between AMC and Oreo, well, we laughed—really, really hard! AMC v. Oreo: The Backstory Here’s the scoop. Oreo tweeted the following [...]

Maximize Social Customer Service with Listening Technology

ShareWant to maximize your social media ROI? That’s easy–focus on social customer service. For a long time, companies have viewed social media as a brand marketing channel. Community managers post links to the deal of the day or other promotional materials, along with recent news articles tossed in for good measure. As a whole, however, [...]

Facebook: Focus on Performance, Not Awareness or Engagement

ShareWhen it comes to Facebook marketing, it’s easy to get caught up in insights like page likes, comments and shares. Yet there’s a more critical objective to keep in mind: use Facebook to increase your company’s sales and, by extension, your bottom line. There’s no denying that social media is a great tool with which [...]

Social Business Intelligence: Key to Integrated Marketing

ShareSocial business intelligence should play a large role in driving your integrated marketing strategy and your social business efforts. Still not sure what social intelligence is? Don’t worry, you’re not alone. Classic business intelligence delivers—and allows you to analyze–data from the inside out. Conversely, social business intelligence delivers real-time data that you can leverage for [...]

Facebook Channels Digg with New Recommendations Bar

ShareIn Digg withdrawal? A new Facebook feature, the recommendations bar, provides a similarly social experience. The tool shows you stories from around the Internet based on what your friends are reading. The feature is now live, so there’s a good chance you’ve noticed it on your Facebook page. As Jeffrey Spehar writes for the Facebook [...]

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