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Avoid The Number One Social Media Mistake

ShareWhile at this month’s Social Media Club of Kansas City professional lunch, Forbes magazine social media editor (and Kansas City resident) Alex Knapp let us all in on the top social media mistake. Ready? It’s falling into the trap in thinking that there’s something new about social media. News flash: there’s nothing new about social [...]

The Best Tools to Manage Your Next Social Media Campaign

ShareNot long ago, I had the opportunity to compile an e-book called 83 Top Social Media and Mobile Marketing Tools for Business. I wrote it with my friend Erik Qualman and we’ve both been flattered and honored by the buzz it’s created on the Internet. The e-book was so popular that our good friend Shelly [...]

KState_Pres: A University President Who Gets Social Media

ShareMy friend, David Day, recently brought to my attention the Twitter account of Kansas State University’s President, Kirk Schultz, and a conversation about social media use by university personnel ensued. You’d probably expect the president of a University to understand the power of social media channels on campus, but it’s a safe bet that many [...]

Social Media Smackdown: How the WWE Rules the Web

ShareWhen it comes to successful social media strategy and adoption, large corporations tend to be classified as late adopters—that is, if they’re even paying attention to social channels at all. Yet the WWE has emerged as a social media monolith, a company that, through experimentation, an army of resources and a mind-boggling financial investment, has [...]

Companies Missing the Boat with Social Customer Service

ShareAn experience with Ruby Tuesday regarding Foursquare (and customer service to be desired) proved without a doubt that social media adoption as well as social customer service has a long way to go in the largest companies. This (social media adoption) doesn’t mean on which and how many social media channels a company is engaging; [...]

B2B Marketers: LinkedIn Launching Sponsored Posts

ShareLinkedIn has announced yet another new feature that B2B marketers should be paying attention to—sponsored posts. On the heels of lots of changes, including new personal profiles and revamped company pages, this new functionality is interesting and sure to be something that smart B2B marketers will put to use as part of their integrated marketing [...]

Webinar: Use Facebook Data for User Insights and Research

ShareSure, Facebook is a fun place to spend time—and it can be an effective, even lucrative part of your company’s digital marketing strategy. Yet Facebook is also a treasure trove of data, including consumer demographics, interests, activities and preferences. Think of it this way: Facebook users share more than 30 billion pieces of content each [...]

The Key to Facebook Engagement: Fill In The Blank

ShareIf you’re the admin of a Facebook page (or 10), you likely spend a lot of time cultivating your Facebook marketing strategy. And with Facebook changing things on what seems like a weekly basis, it can be hard to keep up with the latest tips and tricks. The good news? Despite Facebook’s ongoing evolution, it’s [...]

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