Kevin Smith v. SWA. Still Think You Don’t Need a Social Media Crisis Plan?

Posted by Shelly Kramer on February 15, 2010 · 8 Comments

ShareThe Twitter stream and all the national news is filled with posts about Kevin Smith and his smackdown at the hands of Southwest Airlines. “Too Fat To Fly” is the catchy headline that ABC News led with and the story’s been picked up by the Wall Street Journal, USA Today and is the talk of [...]

Filed under Featured Articles, Public Relations, Traditional Marketing · Tagged with ABC News, crisis plan, Kevin Smith, Mashable, social media, social media crisis plan, Southwest Air, SWA, USA Today, WSJ