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Upside Down: The Shift That Is Changing All The Rules

ShareFrontline customer service has never been more challenging. The only value proposition customers seem satisfied with today is “Yes” – to whatever it is they want.  Not only do customers want what they want, but they want it NOW. We have shifted to this Age of Mass Customization, a term coined by Stan Davis in [...]

Content Marketing: Leveraging Your Presentations With Slideshare

Share Presentations are typically the result of extensive research and a lot of preparation. But smart content marketing can help give your presentations legs. Rather than letting them serve only one purpose – the original presentation you prepared them for – you can use SlideShare to continually leverage the expertise included in your presentations—and enhance [...]

A Social Media Crisis Plan. Yes, You Need One

ShareWe wrote yesterday about what we thought was a social media crisis in the making, surrounding a promotion sponsored by AAA and Tipsy Tow for New Year’s Eve. It only made sense to follow that post with a look at the importance of social media crisis plans and providing some resources and best practices that might [...]

Brand Crisis in Process? AAA Tipsy Tow New Year’s Eve Service

Share It all started with Facebook. Funny how social media can fuel a brand crisis, and in this case, by really well intentioned people. The social media sh*tstorm, errr, crisis, that I see brewing centers around AAA’s Tipsy Tow Service for New Years’s Eve. I saw a post in the Facebook stream this morning by [...]

The Most Important Part of Your LinkedIn Profile? Job Title

Share LinkedIn is one of our favorite social networking platforms. Not only is LinkedIn the biggest business social networking platform with some 135 million users in the U.S. alone, it’s a big part of our new business development efforts and a critical channel for many of our clients, too. At V3, we do a lot [...]

How to Use Google+ For Your Nonprofit

ShareMarketers and brands alike are excited because Google+ recently announced that businesses can now build pages. If you’re a nonprofit interested in using Google+, you’ve come to the right place. A week or so ago, we covered how businesses can explore using Google+, and now, we’ve got some suggestions for our nonprofit friends on maximizing G+. [...]

Power Your Brand Sales Through Social Media

ShareAccording to eMarketer, more than seven out of 10 internet users are online buyers. By 2015, it is projected that nearly 30 million consumers will leave the mall for good in favor of becoming strictly online buyers. The online space is now a forum through which consumers consult with friends and family or read online reviews [...]

2 Twitter Tools That Maximize Social Media Impact

Share It’s a fact: there are rarely enough hours in the day to get the work you need to do done. And adding social media into your marketing mix only makes it more complicated. Know you want to use social channels (Twitter in particular) and participate in social media, but also know that you can’t [...]

Let’s Talk LinkedIn At Podcamp Topeka

ShareLinkedIn is, without a doubt, a must-have tool in your social media marketing arsenal. The social networking site has now surpassed 120 million users in the U.S. and grows by approximately 1 million new members each week. That’s not only a lot of eyeballs – that’s a heck of a lot of opportunity, too. Not [...]

Kansas City Social Media Masters: A Don’t Miss Event

Share If you’re a social media practitioner, community manager or marketer/PR pro in or near the Kansas City metro area, the Kansas City Social Media Masters workshop series on Friday, October 21, is something you should check out. Yes, that’s THIS Friday. Clear your calendar and get there. Whether you’re an agency or on the client-side, [...]

Nonprofits: Integrating Digital Marketing Strategies, Measuring ROI

Share I had the pleasure of presenting to the YMCA’s New Media/Marketing Conference held in Kansas City this past week on the topic of Nonprofits and Integrating Digital Marketing Strategies and Measuring ROI. It was a special treat because I was asked to participate by a long time friend, Mary Mooney Burns, who’s not only [...]

Local Search: How It Impacts and How to Improve Results

Share Local search plays an important role in business success today. If content is king, then search results are queen – or co-kings, perhaps? Obviously, it’s important that your company’s website and/or corporate blog feature compelling content, yet if you don’t appear in search results, you’re losing out on a number of potential business opportunities [...]

Website Best Practices: Does Your Load Time Measure Up?

Share So you have a super cool website with great content, a simple and well organized structure, killer graphics and search engine optimized content? While all this is great, one of the most important things (aside from making sure your SEO is spot on) is your site load time. We cannot say it enough – check to make [...]

Join The Crowd: Aliza Sherman Explains Crowdsourcing 101

ShareThese days, the Internet – and social media platforms – seem a little crowded, don’t they? Billions (1.97 billion, to be exact) of people are logging onto the Internet to search, communicate and explore. Now, thanks to the genius of my uber-talented friend and tech genius, Aliza Sherman, businesses (and individuals) can learn to tap [...]

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