Time to Make a New Plan, Stan

By all accounts, we’re pretty much all looking forward to putting this dismal year and an even more dismal decade behind us and moving on. What does that mean for you and your business?
Don’t need to be coy, Roy. Which is good, because coy has never been my style. Direct and to the point, however, [...]

Maximizing LinkedIn – Good Practices for Good Results

I’m fortunate to have a group of very bright, very successful friends – many of whom I know via the world of social mediums. Erica Friedman is one of them, and is a regular LinkedIn user and contributor. She’s written a terrific post about how to get the most out of LinkedIn, so [...]

Google Wave-What's All The Fuss About?

I’m a Google Wave neophyte and admit to being more than a little overwhelmed by this amazing new “tool.” I must also admit, before I dive in and discover all the cool tutorials out there, I really needed a basic understanding of why this doggone tool even matters. So, I did what usually works well [...]

Time to Toss the Tatters

I was engaged in the highbrow process of folding laundry yesterday, when inspiration for my latest blog post struck. As I reached for a pair of my husband’s favorite boxers (yes, I know my life is exciting – trust me, I know), and saw that they were ripped in a couple of places, I shook [...]

People Are Watching – Every Minute of Every Day. What is Your Brand Doing About It?

Anyone who knows me knows that I have 3 year old twins.  And, if you have children, you know that children, especially at this age, watch every move and imitate all that they see. Sometimes that’s a good thing, and others, not so good.  Here’s an example of imitation that I thought was so cute [...]

Grocery Store Fails When It Comes To Consumer Behavior

Deliver a Consumer Behavior For Dummies Book STAT to my Local Grocery Store
When I started to write this post, I really had to stop and reflect as to whether the topic of today’s rant should be on customer service or on consumer behavior. After much consideration, I settled on consumer behavior. And so [...]