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Swiper, No Swiping! Stealing Content Sucks

Dora The Explorer
I’ve been following the Cooks Source debacle for the past couple of days – they are the folks who had the audacity to steal content from blogger Monica Gaudio and started this sh*t storm, fueled by the flames of social media. You can get the entire story, from the beginning, from Monica herself right here. You can (and should) read NPR’s Linda Holmes’ pithy post, which is where I discovered the story. The condensed version: Cooks Source, a magazine that makes money from its content, stole content from Gaudio and graciously credited her with a byline. But they did it without her permission and without her knowledge.

When Gaudio discovered the “lift,” she acted like any self-respecting writer would – she contacted Cooks Source and expressed her dismay and displeasure. The editor, wielding the “I’ve got three decades of experience in this business, missy,” sword, snippily informed Ms. Gaudio of some surprising facts. She said “But honestly Monica, the web is considered ‘public domain’ and you should be happy we just didn’t ‘lift’ your whole article and put someone else’s name on it! It happens a lot, clearly more than you are aware of, especially on college campuses, and the workplace.” The nice editor went on to say that Monica’s piece was poorly written and required editing, and suggested that instead of apologizing for the swipe and/or compensating Monica in any way, that she should perhaps even be paying Cooks Source for making her work better. And ‘portfolio worthy.’

Seriously.

Well, the proverbial cat jumped out of the damn bag, and we crazies on the Internet jumped in and began to do what we do best: stir things up and make stupid people wish they hadn’t done (or said in writing) stupid things. Honestly, Monica.

Not surprisingly, the Cooks Source Facebook page exploded and has been pretty much taken over with often hysterical (and sometimes really gross and inappropriate) comments. It’s the Internet folks, there’s a ton of crazies out there. But there’s a whole lot of really smart, and often very funny people, too. They’ve kept me in stitches the entire time I’ve been writing this post. There’s a fake Twitter feed (not yet as funny as Facebook but getting there) and I’d guess that the mayhem has only just begun.

And, in addition to leaving comments and making mincemeat out of the folks at Cooks Source, a cadre of intrepid bloggers and people who research their work before writing their own, original content, swooped in, determined to fight the good fight. Funny thing, it was quickly discovered that Cooks Source regularly swipes content just about as often as Dora The Explorer’s friend, Swiper, swipes her stuff. (I’ve got 4 year old twins, we watch a lot of Dora. Don’t judge me).

Gawker’s Hamilton Nolan, wrote an awesome post about this and invited Gawker readers to share other examples of swiping, some of which are pretty funny. I highly recommend you troll through those for a laugh – or twenty. Nolan also pointed me in the direction of an entire Facebook page here devoted to compiling the growing list of other content allegedly swiped by Cooks Source. What an odyssey it’s been being captivated by this story.

It’s important to note that the only side of the story we have is Gaudio’s, as their sassy editor hasn’t been heard from. Like so many brands when there’s a crisis, they’ve promptly stuck their heads in the sand, hoping the sh*t storm will blow over. Funny, I wonder if it will. I’ve heard rumor (not confirmed) that Cooks Source advertisers have been been catching wind of the brouhaha and have pulled ads as a result.

I remind myself that this editor isn’t the only person who works at Cooks Source, and that even smart people make mistakes. But the content generator in me wonders when it’s ever alright to swipe someone else’s work without permission. Methinks not. And then I wonder why no one at Cooks Source ever thought of that. One of my favorite blog comments about this situation comes from Gawkers post and EmLocke who said “I wonder where Judith found her recipe for Egg on My Face?”

All in all, it amounts to massive PR crisis, massive brand meltdown, journalistic nightmare from hell, business imploding overnight and a raft of other things, times 497. And, for a relatively small business, perhaps even disaster. How do you even begin to fix it when this kind of thing happens to you? Hopefully, it won’t.

Me – I say that you can’t go wrong by just listening to that damn Dora: “Swiper, NO swiping!”

Image credit: Thanks to the folks at Nickelodeon for use of the Dora image. I buy all your videos and other products and my children love your character. I hope it is okay for me to use your image. But if not, please let me know and I will gladly remove.

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  • Seanmalarkey

    Great post Shelly – this is the first I had heard of this situation. Pretty messy and completely avoidable.

    Also – being the parent of a 2 & 6 yr old – the “Swiper no swiping” Title caught my eye ;) Nice work.

  • Danielle Smith

    Amen to the 497th degree. Like you, I was appalled when I first saw the story on Monica’s blog last week…. and the editor’s response made my skin crawl. Certainly, the Facebook posts have taken a turn, but that is to be expected when you incite the masses with something as BOLD and INACCURATE as “all content on the Internet exists in the public domain, thus it is free and pretty much available to anyone who wants it.”

    As far as I know, I haven’t had written content stolen, but it certainly was a surprise to find our family picture being used half a world away last year. That editor isn’t the only one with the belief that anything published online is free for the taking.

    However….What we put in our on little corners of the internet? We feel pretty strongly about the blood, sweat and tears that went into crafting it – so we’re usually pretty willing to fight for it.

    Well done, Shelly.

  • http://amyoscar.com Amy Oscar

    Great post, Shelly, as always. Though this is the first I’ve heard of this thing, you can bet I’ll be watching now. Thanks for letting us know.

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  • Wigsuperstore

    Great post. Very interesting and so true.

  • Anonymous

    Thanks Sean :) )) And we can both probably also sing the lyrics to Wonder Pets!!

  • Anonymous

    I remember you blogging about that story, Danielle. And THAT was horrific. Yup, stealing sucks. And don’t mess with us ‘Internetters’ as my hubs likes to call us :) )

  • Anonymous

    Thanks Amy. I found the whole story fascinating … glad you liked it, too. And thanks for coming by :) )

  • Anonymous

    Thanks Jason!

  • http://www.kristofcreative.com Kristof

    Nice write up. I’m beginning to wonder if the blind spot is that editor’s, business owner’s, etc. simply don’t consider that a writer they hire might be selling them copied work? I deal with at least 2-3 copyright infringement issues a week. And the response I hear most is, “We hired a freelancer and had no idea the work wasn’t original.” I think it’s beyond time for business to make sure they’re doing their due diligence in checking work before posting it online – specially when it only takes about 30 seconds to verify the authenticity.

    Also, a good automated service for checking to see if you’re own work is being “lifted” is CopySentry.

  • http://twitter.com/bos_sportswoman Boston Sports Woman

    It’s ironic how the “Internet” world has a different responsibility than that of the “Written” world. If Cooks Source had found the recipe in a cookbook, would they have not given credit? Are bloggers not considered content owners because they aren’t “published”? As this is just another in a series of the “media” meets the “bloggers” battle, who do you think will win? Are bloggers making the “media” afraid? I think we will see more “media-types” heading to the Blog world.

  • http://www.nofunnylawyers.com/ Jim Thomas

    Shelly,

    The issue goes beyond written content. Copyrights extend to all sorts of things, including the image of Dora the Explorer you’ve used. Is this Fair Use by you? Nickeloden might not think so.

  • http://inmedialog.com Alexandra Reid

    Oh goodness. Yet another business royally flops at responsibly handing an online crisis. With all the information and support out there designed to teach professionals how to address these sorts of issues and carry out measures for damage control, there is simply no excuse for this “sassy” editor putting her head in the sand. If this publication is ever going to restore some level of credibility, they must formally acknowledge the fact that they have swiped these individuals’ content, respond to each and every one of the comments made on their social media sites, and make a pledge to correct the wrong. Good for Gaudio for making public the theft of her content, and good for you for spreading the word. It’s time mainstream media are held accountable for stealing content from journalists, whether private citizens or professional writers.

  • Anonymous

    I agree, Alexandra. It is really amazing how little thinking has gone into this issue on the part of Cooks Source. Time will tell … but all the things you suggest doing are spot on! Thanks for stopping by!

  • Anonymous

    I agree, Jim. Copyrights do extend to all sorts of things. I believe my use of the Dora image is fair use, and it was certainly intended as such. If, however, Nickelodeon feels differently, I will gladly remove. And apologize. Publicly.

    Thanks for the comment.

  • Anonymous

    Isn’t it ironic? Actually, I’m pretty sure that Cooks Source has lifted content from lots of different sources (including cookbooks) and that’s part of what’s now coming out as a result of this situation. So it’s not just about bloggers and media, it’s about content in general, and the fact that just because it exists online doesn’t mean it is “there for the taking.” Which the Cooks Source editor just didn’t get.

    It’s a crazy thing, technology. And shows the importance of keeping an eye on your content and regularly making sure it’s not used without your permission :) )

  • Anonymous

    I love CopySentry!

    And like you, I have clients and friends who source content from writers all the time – and very inexpensively, and have no idea where it’s really coming from. What a risk!

    Thanks for the comments – and for smiling with me at Dora :) ))

  • Nic Wirtz

    Congratulations on a decent critique of the situation Shelly. It’s not much of a surprise at how quickly the blogging world has caught up with hundreds of years of standard journalistic practice with the standard journalistic excuse if they’re caught. Sometimes publications would go further and offer the original writer a job in terms of recompense.

    In some respects this is yet more vindication of blogs over their erstwhile, paid for counterparts. Yes it is sad, yes it annoys but if paid for publications continue to cut editorial staff, yes it’s the future.

    I’m surprised this hasn’t yet resulted in the resignation/sacking of the editor in question. Plagiarism, especially in US journalism generally results in that person leaving, unless only big newspapers have those ethics/feel compelled to show them.

  • Robert Craven

    Good posting. Swiping is way too common an activity. I regularly find my own stuff published by others without persmission but normally properly/fairly atributed.

    In fact, several years ago a Uni Professor, no less, swiped three chapters from my first book, (the freebie/download content) and presented it all as his own… This is someone who destroys our kids’ uni careers if they are suspected of copying…! Suffice to say he is no longer a professor at the university.

    Robert

  • http://blog.thoughtpick.com/ Beiruta

    Hi Robert:

    You said: “I regularly find my own stuff published by others without permission but normally properly/fairly attributed”.

    I would like to ask you the following: you think it is swiping/stealing when your permissions is not asked even if the content was attributed to you?

  • Anonymous

    This is really a sticky subject and I’m popping in here too. I don’t know the “right” answer. My content is published all the time on things like paper.li and other places and it doesn’t really bother me, especially if it includes a link back to my site. But I wonder if it should. With today’s trend toward content aggregation, I see more and more of that happening all the time. What do YOU think is appropriate?

  • Anonymous

    Thanks Robert. Amazing how the “rules” about plagiarizing have …. um …. changed. Or have they?

  • http://abbyandizzysmom.blogspot.com Erin Margolin

    Someone swiped my kids’ photos from my blog a long time ago and it taught me a valuable lesson. I don’t really post many photos of them anymore. It amazes me these things that people do without thought, without attribution or proper permission. And for the record, I’m quite sure Nickelodeon is 100% FINE with your usage of their images.
    ;-)

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  • Www 1988728

    You’re so right, Elaine. And the destruction this lack of ability to get it right is beyond heartbreaking. A monumental disaster, for sure.

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